LIBBYSCOOKIES.COM uses UPS as a third party shipping method. All products are
shipped via UPS ground, and generally take 1-5 business days to arrive once
they leave our facility.
At LIBBYSCOOKIES.COM we guarantee your satisfaction on every order.
are unhappy with an item please email us. Include your Order #, Name, Phone
# and an explanation for the problem. A Customer Service Specialist will
contact you within 2 business days.
a. Refunds or replacements will only be given if your order comes damaged.
b. If your order arrives late due to a Shipping Company (UPS) delay you will
be credited for shipping charges.
c. Orders sent to a wrong or incomplete address are not guaranteed.
d. Food items and perishables cannot be returned.